Team Carer: Compassionate Support Worker Recruitment Agency - Connecting Qualified Care Professionals with Adults and Children Requiring Specialist Support

NVQ / QCF / ILM Qualifications

Formal care qualifications where required including Level 2 and 3 diplomas in health and social care, leadership qualifications, and specialist certifications.

Safeguarding Training

Up-to-date safeguarding adults and children training ensuring carers can recognise and respond to abuse, neglect, and safeguarding concerns.

Medication Administration

Competency in medication prompting, administration, and recording where required by the care plan and service provider policies.

Manual Handling

Safe moving and handling techniques for assisting with mobility, transfers, and repositioning while protecting both carer and service user.

Person-Centred Care

Commitment to individualised, respectful care that promotes choice, dignity, independence, and places the person at the centre of all decisions.

Resilience & Reliability

Emotional resilience to manage challenging situations, consistent reliability in attendance, and professional commitment to care responsibilities.

Submit Care Requirements

Share care needs, risk assessments, access to policies, preferred carer attributes, and any specific requirements for matching.

Review Matched Carers

Receive a shortlist of DBS-checked support workers matched to your requirements with experience summaries and compliance packs.

Shadow or Trial Shift

Arrange shadow shifts or trial placements to ensure compatibility between support workers and service users before confirming.

Start & Ongoing Support

Commence placements with ongoing support, quality assurance check-ins, and replacement guarantee where applicable.

The Challenge

A supported living provider in Liverpool needed a specialist support worker for a young adult with autism spectrum disorder and complex behavioural needs. Previous agency placements had broken down due to poor matching, causing significant distress to the service user and their family. The provider required someone with genuine autism experience, positive behaviour support training, and the patience to build a trusting relationship.

Our Solution

Team Carer conducted detailed matching including personality assessment, autism experience verification, and a meeting with the service user's family. We identified a support worker with five years' autism experience and PBS training who shared the service user's interest in music. We arranged a gradual introduction with shadow shifts before full placement began.

The Challenge

A local authority emergency duty team contacted Team Carer at 6pm on a Friday when a family carer was hospitalised unexpectedly. Their adult son with learning disabilities and epilepsy needed immediate 24-hour care in his own home. The service user had specific routines, a complex medication regime, and became distressed with unfamiliar people. Cover was needed from Saturday morning for at least two weeks.

Our Solution

Team Carer mobilised our emergency response protocol, identifying three experienced learning disability support workers available for immediate deployment. All held current DBS, epilepsy training, and medication competencies. We arranged a briefing call with the social worker, shared care plan documentation, and confirmed the first carer on-site by 8am Saturday with seamless shift handovers throughout.

Can you supply carers for children with autism?

Yes, Team Carer Agency specialises in recruiting support workers with autism spectrum disorder experience and training. Our autism support workers understand sensory sensitivities, communication needs, and positive behaviour support strategies. We match carers based on specific requirements including age, gender preferences, and specialist skills to ensure optimal support for children and young people with autism.

Do you provide DBS-checked live-in carers?

Yes, all Team Carer Agency support workers including live-in carers hold enhanced DBS checks verified through the Disclosure and Barring Service. Live-in carers also undergo additional screening including reference verification, right to work checks, training certification, and suitability assessments for 24-hour care placements. We maintain updated DBS status through the Update Service where available.

How quickly can you cover last-minute care shifts?

Team Carer Agency maintains an extensive bank of pre-vetted, DBS-checked support workers available for short-notice and emergency cover. We can often provide qualified carers within 24 to 48 hours for urgent requirements, and same-day cover may be possible for established clients with regular bookings. Our dedicated booking team operates extended hours to respond to urgent care staffing needs.

What training do your carers hold?

Our support workers hold mandatory training including safeguarding adults and children, first aid, manual handling, medication administration awareness, infection control, and health and safety. Many carers also hold NVQ or QCF qualifications in health and social care, specialist certifications in dementia care, autism awareness, epilepsy management, and positive behaviour support depending on their areas of expertise.

Do you supply support workers for complex needs?

Yes, Team Carer Agency recruits specialist support workers experienced in complex care including physical disabilities, learning disabilities, mental health conditions, challenging behaviour, and medical needs requiring clinical interventions. We match carers with appropriate training and experience to each individual's care plan and risk assessment requirements.

Can you provide support workers for palliative and end-of-life care?

Yes, Team Carer Agency provides compassionate support workers trained in palliative and end-of-life care. Our carers understand the physical, emotional, and spiritual needs of individuals receiving palliative care, and can provide dignified support including personal care, comfort measures, medication prompting, and family respite during this sensitive time.

What areas do you cover for care recruitment?

Team Carer Agency provides support worker recruitment across the United Kingdom including major cities like Liverpool, Birmingham, Chelmsford, Portsmouth, Manchester, Leeds, and London, as well as smaller towns and rural communities. We support domiciliary care agencies, residential homes, supported living providers, and private families nationwide.