0203 086 9080 [email protected]

FAQ

Frequently Asked Questions

Got Questions? We Have Answers

Find answers to common questions about our healthcare staffing services, booking process, vetting standards, and care worker opportunities.

How fast can Carer Agency supply temporary care staff?

For urgent cover, we can typically dispatch pre-cleared carers and nurses within 30 to 60 minutes of your request. We also handle planned short-term, medium-term, and block booking requirements weeks or months in advance.

What background checks and compliance procedures do you perform?

All candidates undergo strict vetting: an Enhanced DBS disclosure (Adult and Child Barred List check), 5-year employment and education reference verification, right-to-work in the UK validation, health declaration, and mandatory training compliance (Moving & Handling, Infection Control, Safeguarding, First Aid).

What geographical areas do you cover in the UK?

We supply healthcare professionals throughout Greater London, the Home Counties, the Midlands, the North West, Yorkshire, and nationwide across England, Scotland, and Wales.

How can healthcare providers book staff?

You can book immediately through our online portal at Post a Job, by calling our 24/7 hotline on 0203 086 9080, or by emailing [email protected].

I am a carer or nurse looking for work. How do I apply?

We are always hiring compassionate, qualified staff! You can explore our live shift listings on our Job Board or submit your details directly via our Upload CV registration page.

Have Another Question?

Send your enquiry directly to our management team and we will respond within 1 hour.

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