Sector
Complex Care
Location
Leeds, West Yorkshire
Contract Type
Temp / Permanent
Hourly Rate
£13.50 – £17.80
Start
Immediate
Team Carer Agency: Specialist Complex Care Staffing in Leeds for Spinal Injury and Acquired Brain Injury Home Care Packages
Who We Are: Meet Team Carer Agency
Team Carer Agency is a specialist healthcare recruitment consultancy dedicated exclusively to placing complex care professionals across the United Kingdom. Our Leeds division focuses on one of the most clinically demanding areas in community care: building bespoke home care packages for individuals living with spinal cord injuries (SCI) and acquired brain injuries (ABI). We understand that for these clients, the right support worker is not simply a carer — they are an architect of daily independence, dignity, and quality of life.
Registered with the Care Quality Commission (CQC) and aligned with Skills for Care workforce standards, we operate a rigorous vetting, compliance, and match-making process that ensures every placement protects the client, empowers the worker, and delivers measurable outcomes for families and NHS-funded packages alike.
ℹ️ Quick Definition
Acquired Brain Injury (ABI) refers to any brain damage that occurs after birth, including strokes, traumatic head injuries, and hypoxic events. Spinal Cord Injury (SCI) describes damage to the spinal cord resulting in loss of function, mobility, or sensation. Both conditions require highly specialist home support workers trained in clinical intervention, manual handling, and person-centred care planning.
The Role: Complex Care Support Worker — Leeds
Working within a client's own home under a personalised care package, you will provide round-the-clock or shift-based support tailored specifically to the needs of adults living with spinal injuries or acquired brain injuries. No two packages are the same — and that is precisely what makes this role so professionally rewarding. You will become an essential part of a small, specialist care team working to a detailed support plan developed in collaboration with the client, their family, and often an NHS case manager or NHS Continuing Healthcare (CHC) coordinator.
📋 Key Responsibilities
- Providing personal care including catheter management, bowel care, and pressure area monitoring for clients with spinal cord injuries
- Implementing acquired brain injury rehabilitation routines including cognitive prompting, memory aids, and fatigue management strategies
- Safe operation of specialist equipment: hoists, standing frames, suction machines, and ventilators where required
- Supporting clients with communication using alternative and augmentative communication (AAC) devices and PECS systems
- Accurate, timely completion of daily care notes and incident reports using the client's preferred recording system
- Promoting client-led decision-making in line with the Mental Capacity Act 2005 and the Care Act 2014
- Liaising professionally with NHS therapists, GPs, and multidisciplinary team members at review meetings
- Assisting with community access, including adapted vehicle transfers and community rehabilitation outings
Who We're Looking For
We welcome applications from experienced care professionals and those transitioning from NHS Band 3 / 4 clinical support worker roles. The depth of clinical complexity in these packages means that previous experience in community, neurological, or acute settings is strongly preferred. Every successful candidate is enrolled in our bespoke complex care induction before their first shift.
✅ Essential
- Minimum 1 year complex care or neurological care experience
- Valid enhanced DBS (on the update service preferred)
- Manual handling and moving certificate
- Understanding of safeguarding and Duty of Candour
- Right to Work in the UK
⭐ Desirable
- NVQ Level 3 / QCF Diploma in Health & Social Care
- Tracheostomy or ventilator competency
- ABI or SCI specialist training certificate
- Experience working with Headway UK rehabilitation models
- UK driving licence (manual vehicle preferred)
Current Complex Care Vacancies — Leeds
The following live roles are available through Team Carer Agency's jobs board. All rates are inclusive of holiday pay accrual and are reviewed every six months.
| Role Title | Location | Package Type | Hours | Rate/hr | Apply |
|---|---|---|---|---|---|
| SCI Complex Care Support Worker | LS6 Leeds | CHC Funded | 12-hr shifts | £15.20 | Apply |
| ABI Rehabilitation Support Worker | LS2 Leeds | Case Manager | Days & Nights | £14.80 | Apply |
| Ventilator-Trained Night Support Worker | LS8 Leeds | Private Package | Waking Nights | £16.50 | Apply |
| Tracheostomy Care Senior Support Worker | LS11 Leeds | CHC Funded | Mixed Shifts | £17.80 | Apply |
| Complex Care Worker — Community Rehab | LS17 Leeds | Rehab Package | Days | £13.90 | Apply |
| ABI Behaviour Support Specialist | LS1 Leeds | LD / ABI | Flexible | £15.50 | Apply |
| Live-In Complex Care Support Worker | LS14 Leeds | SCI Package | Live-In Rota | £13.50 + board | Apply |
Why Work with Team Carer Agency in Leeds?
The complex care workforce is one of the most undervalued and over-stretched sectors in UK social care. At Team Carer Agency, we have deliberately built a model that addresses this imbalance. Our Leeds-based placement coordinators are themselves former care professionals — they understand shift pressures, package complexity, and the emotional weight of this work in a way that generic recruiters simply cannot.
Competitive Pay
Rates reviewed regularly. Weekend and bank holiday uplifts apply to all packages.
Free Training
Complex care induction, ventilator training, and tracheostomy competency at no cost to you.
24/7 Support
On-call coordinators available round the clock for urgent queries and shift issues.
Long-Term Placements
We prioritise continuity for clients and workers — most placements extend beyond six months.
Real Outcomes: Case Studies from Our Leeds Packages
📁 Case Study 01 — Spinal Cord Injury, LS8
"Back Home in Six Weeks"
A 34-year-old male client with a C5/C6 incomplete spinal cord injury was facing an extended NHS ward stay following the breakdown of a previous care package. Team Carer Agency deployed a specialist two-worker support team within 72 hours, enabling the client to return to his adapted home in Leeds within six weeks. Within three months, the client had regained full independence in his daily morning routine and reduced his NHS-funded care hours by 18 per week — saving the local ICB approximately £14,200 annually.
📁 Case Study 02 — Acquired Brain Injury, LS2
"Rebuilding Confidence After Stroke"
A 58-year-old woman recovering from a haemorrhagic stroke with moderate ABI was matched with a specialist ABI support worker through our Leeds office. The worker implemented a structured cognitive daily living programme in partnership with the client's occupational therapist. After five months, the client had progressed from requiring full personal care assistance to independently managing her own morning routine and preparing simple meals — a clinically significant outcome documented in her annual CHC review.
What Our Workers & Clients Say
⭐⭐⭐⭐⭐
"Team Carer Agency placed me in a complex spinal care package in Headingley within days of registering. The preparation they gave me was exceptional — I felt confident walking into a genuinely challenging clinical setting."
Kezia O. — SCI Support Worker, Leeds LS6
⭐⭐⭐⭐⭐
"As a case manager commissioning care for ABI clients across West Yorkshire, Team Carer Agency is my first call. Their turnaround is faster than any other agency and the quality of workers is genuinely specialist."
Martin T. — Rehabilitation Case Manager, Leeds
⭐⭐⭐⭐⭐
"My son has C4 tetraplegia and has been with Team Carer Agency's package for two years. The consistency of workers, the clinical competence, and the genuine care shown every single shift is something we've not found elsewhere."
Annette R. — Family Client Representative, Leeds LS17
⭐⭐⭐⭐⭐
"I transitioned from NHS Band 3 into complex care through Team Carer Agency. The pay is better, the packages are long-term, and I finally feel like the specialism I've built over ten years is properly valued."
Daniel F. — Complex Care Support Worker, Leeds LS11
How to Apply: Our Simple Three-Step Process
Submit Your Application
Browse our live jobs board and apply online. Our team responds within one working day.
Compliance & Vetting
DBS check, reference verification, right-to-work confirmation, and complex care competency assessment.
Placement & Induction
Matched to a package that suits your skills and location. Shadowing and induction arranged before your first shift.
Conclusion: Join Leeds' Most Trusted Complex Care Staffing Team
Complex care is not a job for everyone — and that is precisely why the professionals who choose this path deserve an agency that genuinely understands what they do. At Team Carer Agency, our Leeds division exists to connect the most committed, competent, and compassionate support workers in West Yorkshire with clients who need them most urgently. Whether you are an experienced spinal injury support worker looking for a stable long-term package, or a healthcare professional ready to step into the specialist care sector, we have an opportunity built for you.
For families and case managers seeking to commission a complex care package, our Leeds team can mobilise a fully vetted specialist workforce in as little as 72 hours. We partner with NHS Integrated Care Boards, legal case managers, and privately funded families to design staffing solutions that are clinically sound, regulatory compliant, and built around the individual's goals — not a generic care model.
Contact our Leeds recruitment team on 0203 086 9080, email [email protected], or browse all current vacancies to take your next step in complex care today.
Ready to Make a Difference in Leeds?
Specialist complex care roles available now across Leeds LS1–LS26. Immediate starts. Competitive rates. Full induction provided.