Carer Agency in Cardiff

In many cases, we can arrange care to start within 3-5 working days. For urgent situations, we may be able to provide emergency cover sooner. The timeline depends on your specific needs and the availability of a suitable carer. Contact us for an assessment and we'll give you a realistic start date.

Our care coordinator will visit your home for a relaxed conversation. We'll discuss your health needs, daily routines, preferences, any medical conditions, medication, mobility requirements, and what matters most to you. This helps us create a personalised care plan and find the right carer match. The assessment is free and carries no obligation.

Costs vary depending on the type and frequency of care. Typical hourly rates for domiciliary care in Cardiff range from £12 to £15 per hour, with live-in care typically £250-£350 per week. We provide transparent quotes with no hidden fees. Many clients are eligible for local authority funding or personal budgets – we can discuss options during your assessment.

Absolutely. Every carer undergoes rigorous vetting including full DBS (Disclosure and Barring Service) checks, reference verification from previous employers, and identity confirmation. We conduct ongoing training in safeguarding, infection control, moving and handling, and specialist areas like dementia care. Your safety and wellbeing are our top priority.

Yes. We carefully match carers based on your preferences and personality. If for any reason the match isn't working, we can arrange a replacement. Our goal is to find someone who's genuinely right for you. Building a good relationship with your carer is essential to quality care.

Yes. Respite care in Cardiff gives family carers a well-deserved break while ensuring your loved one receives quality support. We can arrange short-term cover for hours, days, or weeks. Many family carers find respite care essential for maintaining their own health and wellbeing.

We provide care throughout Cardiff and surrounding areas including Penarth, Caerphilly, Llandaff, Pontypridd, and the wider South Wales region. If you're unsure whether we cover your area, please contact us – we may be able to help or recommend alternative services.

Yes. We have specialist carers trained in dementia care who understand the unique challenges of memory loss, communication difficulties, and behavioural changes. Dementia care in Cardiff is delivered with patience, compassion, and evidence-based approaches. We also support family carers with practical advice and respite.

Absolutely. We work with hospitals and NHS discharge teams to arrange care immediately after hospital stays. Whether you need short-term intensive support or ongoing help while you recover, we can coordinate seamlessly with healthcare professionals to ensure continuity of care.

Life changes. If your needs shift – whether you need more or fewer hours, different types of support, or changes to your routine – just let us know. We conduct regular reviews and are always happy to adjust your care plan. There are no rigid contracts, just genuine flexibility.

Yes. We operate in full compliance with UK care standards and regulations. We maintain comprehensive safeguarding policies, professional indemnity insurance, and public liability cover. All carers receive training in safeguarding, health and safety, and best practice care delivery.

Visit our careers page to browse current vacancies and apply online. We're always looking for compassionate, reliable carers. Competitive pay, flexible hours, ongoing training, and genuine support are what we offer. No experience necessary – we'll train you.