Job Posting: Urgent Requirement for Night Porters in Bristol | 24/7 Shifts Available
Introduction
Are you looking for an immediate start, steady income, and flexible hours? Do you thrive in a fast-paced, customer-facing role, where attention to detail and reliability are crucial? If yes, we have the perfect opportunity for you!
We are urgently seeking dedicated and hardworking Night Porters to join our team for full-time, part-time, or casual shift positions in Bristol. The role requires professionalism, adaptability, and the ability to create a warm and secure environment for all guests and visitors.
As a Night Porter, you will play an essential role in ensuring the smooth running of facilities during non-daylight hours, maintaining high standards of service and safety for guests and staff alike.
If you have a strong work ethic, take pride in delivering superior customer service, and are available to work overnight shifts (including weekends and holidays), we encourage you to apply today!
Position Details
- Job Title: Night Porter
- Location: Bristol, United Kingdom
- Shift Patterns: 24/7 availability, including weekends and public holidays; flexible shift scheduling available
- Employment Type: Full-Time, Part-Time, or Temporary (as per your preference)
- Pay Rate: Competitive hourly pay based on experience; additional incentives for short notice and holiday shifts
Key Responsibilities
As a Night Porter, you will play a pivotal role in maintaining the high standards of safety, cleanliness, and customer service in the facility. Your main responsibilities will include (but are not limited to):
1. Front Desk Duties
- Greeting and assisting late-night guests with a warm, professional demeanor.
- Handling check-in, check-out, and reservation queries according to company procedures.
- Answering calls, addressing guest queries, and resolving concerns promptly and courteously.
2. Security and Safety
- Conducting routine patrols of the premises to monitor for disturbances or suspicious activity.
- Ensuring all entrances and exits are securely locked during late hours.
- Responding to and managing emergency situations, including fire alarms, medical emergencies, or guest safety matters.
3. Housekeeping and Maintenance
- Performing light housekeeping duties such as refilling supplies, tidying common areas, and ensuring general cleanliness.
- Ensuring facilities are clean, welcoming, and presentable at all times.
- Addressing minor maintenance or repairs, or notifying management in case of larger facility issues.
4. Administrative Tasks
- Keeping accurate logs of overnight activity, including incident reports, requests, and maintenance issues.
- Maintaining confidentiality concerning all guest-related information and documents.
- Supporting the handover process between nighttime and daytime teams.
5. Collaborative and Supportive Work
- Assisting other employees and departments, as needed, to ensure smooth daily operations.
- Maintaining a proactive, courteous, and friendly attitude toward guests, staff, and management at all times.
Essential Requirements
We are looking for individuals who meet the following criteria:
- Experience: Previous experience in a similar position (e.g., night porter, receptionist, security, or hospitality roles) is an advantage but not essential. Full training will be provided.
- Flexibility: Ability to work night shifts, weekends, and public holidays on a rotating or on-call basis.
- Physical Stamina: The role may involve standing, walking, and light lifting for extended periods.
- Strong Communication Skills: Ability to interact professionally with guests, team members, and external vendors.
- Attention to Detail: Effectively carry out tasks with accuracy and care, ensuring safety and satisfaction at all times.
- Problem Solving: Ability to handle challenging or unexpected situations calmly and proactively.
- Professional Appearance: Maintain a well-groomed and professional demeanor while representing the organization.
- Basic IT/Tech Understanding: Familiarity with front desk systems and processes is a plus.
What We Offer
We value our employees and provide incentives and support that help promote a fulfilling and rewarding career:
1. Competitive Pay
- Hourly pay rates reflective of your experience and skills, with additional pay for public holidays and short-notice shifts.
2. Flexible Work Hours
- Choose a shift pattern that works for you: full-time, part-time, or on-call.
3. Training and Development
- Comprehensive in-house training tailored to help you excel in the role.
- Access to career growth opportunities within the company.
4. Supportive Work Environment
- Friendly and professional workplace culture.
- Managerial and team support to help you feel confident in your responsibilities.
5. Free Uniform and Meals
- Uniforms and night-time meals/snacks during your shift are provided.
Why You Should Join Us
- Be part of an essential team delivering outstanding service and support to a leading employer in Bristol.
- Improve your skills in hospitality, communication, and problem-solving, which are valuable for career advancement.
- Enjoy job stability with long-term contracts and consistent income.
- Gain flexibility that accommodates your personal and professional goals.
How to Apply
Interested in joining our team? Submit your application today!
- Step 1: Submit your CV and a brief cover letter outlining your availability and any relevant experience.
- Step 2: Attend a brief virtual or in-person interview.
Join Our Team Today!
Kickstart or transform your career by working for a thriving organization in Bristol. Whether you’re re-entering the workforce, switching careers, or looking for job stability, the Night Porter role offers variety, a sense of responsibility, and growth opportunities.
FAQs
Q1. What training or experience is required?
Although prior experience in similar roles (e.g., night porter, receptionist, or security) is beneficial, it’s not mandatory. We provide comprehensive training on all aspects of this role, including customer service, security, emergency procedures, and administrative tools. Enthusiasm, professionalism, and a positive attitude are more important!
Q2. What shift patterns are available?
We operate on a 24/7 schedule, so shifts vary to cover nights, weekends, and public holidays. You can choose:
- Fixed shifts (full- or part-time).
- Flexible shifts (rotating schedule or on-demand).
Preference for specific days/times (e.g., weekend-only) may also be accommodated depending on our staffing needs.
Q3. Is this a temporary or permanent job?
This role offers both flexible temporary contracts and long-term permanent opportunities depending on your availability and preference. Whether you’re looking for quick, short-term work or a permanent position, we have a role for you!
Q4. What pay can I expect?
You’ll receive a competitive hourly rate, which is dependent on your level of experience and the shifts you work. Additional pay is provided for shifts during public holidays, unsociable hours, and short-notice emergencies.
Q5. What kind of career growth opportunities are there?
Night porters who excel in their roles have opportunities to grow within the company. From night management positions to daytime front office supervisor roles, we actively support staff development through mentoring and promotions.